Last Updated: August 2026
Welcome to Prima Property Management. These Terms & Conditions govern your use of our website and the property management, letting, maintenance, advisory, and related services provided by Prima Property Management.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Prima Property Management
Prima Property Management provides professional property-related services, including property management, property letting and leasing, property care and maintenance, property advisory, property furnishing and setup, and property development and project management.
The specific services provided to a client will depend on the agreed scope of work, property requirements, and applicable service agreement.
2. Use of Our Website
The information provided on this website is intended for general informational purposes.
We make reasonable efforts to ensure that information published on the website is accurate and current. However, property availability, rental prices, service offerings, images, descriptions, locations, and other information may change without prior notice.
Website content should not be interpreted as a guarantee of availability, pricing, rental income, property value, investment returns, or future property performance.
3. Property Listings & Availability
Property listings displayed on our website may include properties available for rent, properties under management, or properties marketed on behalf of owners.
Availability, rental terms, prices, photographs, amenities, and other property information are subject to change.
A property displayed on the website is not considered reserved or secured until the relevant agreement, payment, and other required procedures have been completed.
4. Property Management Services
Property management services are provided according to the terms agreed between Prima Property Management and the property owner.
The scope may include, depending on the agreement:
- Tenant management
- Rent administration
- Property inspections
- Maintenance coordination
- Property care
- Owner communication
- Reporting
- Letting and leasing support
- Other agreed property-related services
Prima will make reasonable efforts to perform agreed services professionally and responsibly.
5. Maintenance & Repairs
Maintenance and repair requirements may vary depending on the nature, age, condition, and use of a property.
Where repairs are required, Prima may coordinate with qualified or appropriate contractors, technicians, or service providers.
Where owner approval is required under the applicable management agreement, Prima will seek the owner’s authorization before proceeding, except where immediate action may reasonably be required to protect the property, occupants, or surrounding premises.
6. Tenant Responsibilities
Tenants are expected to:
- Use the property responsibly and in accordance with the applicable tenancy agreement.
- Pay rent and other agreed charges on time.
- Report maintenance concerns promptly.
- Take reasonable care of the property.
- Follow applicable property rules and procedures.
- Avoid activities that may damage the property or disturb other occupants.
- Provide accurate information when requested for legitimate tenancy purposes.
Additional tenant obligations will be governed by the applicable tenancy or lease agreement.
7. Property Owners’ Responsibilities
Property owners are responsible for providing accurate information about their property and informing Prima of relevant matters that may affect its management.
Owners are also responsible for obligations, costs, taxes, approvals, or legal requirements that remain their responsibility under the applicable management agreement or Tanzanian law.
8. Payments & Fees
Service fees, management fees, commissions, rental charges, maintenance costs, and other applicable charges will be communicated to the relevant client before or during engagement.
Where applicable, fees will be governed by a separate service agreement, quotation, proposal, tenancy agreement, or other written arrangement.
Failure to make required payments may affect the continuation of certain services.
9. Third-Party Service Providers
Prima may coordinate with independent contractors, technicians, cleaning companies, security providers, consultants, suppliers, and other third parties where necessary to provide agreed services.
Where third-party services are used, their specific work may be subject to separate terms, costs, warranties, or conditions.
Prima will use reasonable care when selecting or coordinating service providers but cannot guarantee the performance of an independent third party beyond the responsibilities expressly agreed with the client.
10. Property Images & Information
Photographs, videos, floor plans, illustrations, and other property information displayed on our website are intended to provide a general representation of the property.
Images may be professionally produced, edited, staged, or digitally enhanced for presentation purposes. Visitors should verify important property details directly with Prima before making a decision.
11. Investment & Financial Information
Any information relating to rental income, property value, investment potential, occupancy, market conditions, or expected returns is provided for general informational purposes unless expressly stated otherwise.
Prima does not guarantee investment returns, rental income, capital appreciation, occupancy levels, or future property performance.
Clients should obtain appropriate professional financial, legal, tax, valuation, or investment advice where necessary.
12. Limitation of Liability
Prima Property Management will provide its services with reasonable professional care.
To the extent permitted by applicable law, Prima shall not be responsible for losses arising from circumstances outside its reasonable control, including acts or omissions of third parties, utility interruptions, natural events, government actions, tenant misconduct, unforeseen property defects, or other circumstances that could not reasonably be prevented.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
13. Website Links & Third-Party Services
Our website may contain references or links to third-party websites, platforms, service providers, or resources.
Prima does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Users should review the applicable terms and policies of third-party services before using them.
14. Intellectual Property
Unless otherwise stated, the content of the Prima Property Management website—including text, branding, graphics, photographs, designs, logos, and other materials—is owned by or licensed to Prima Property Management.
Content may not be copied, reproduced, distributed, modified, or commercially used without prior written permission, except where permitted by applicable law.
15. Privacy & Personal Information
Prima may collect and process personal information provided through the website, inquiries, applications, property viewings, tenancy processes, or service engagements.
Personal information will be handled in accordance with applicable privacy and data-protection requirements and our applicable Privacy Policy.
16. Communication
By contacting Prima through our website, email, WhatsApp, telephone, or other communication channels, you agree that we may respond to your inquiry using the contact details you provide.
Official contact details:
Phone / WhatsApp: +255 764 223 407
Email: info@prima.co.tz
Website: prima.co.tz
17. Changes to These Terms
Prima Property Management reserves the right to update or amend these Terms & Conditions when necessary.
Updated terms will be published on this page with the relevant revision date. Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.
18. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable in the United Republic of Tanzania, subject to any mandatory legal requirements applicable to the relevant service or transaction.
19. Contact Us
If you have questions regarding these Terms & Conditions, our services, or your relationship with Prima Property Management, please contact us.
Prima Property Management
Phone / WhatsApp: +255 764 223 407
Email: info@prima.co.tz
Website: prima.co.tz
Professional Management. Trusted Property Care.